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Help Desk

Do you have a maintenance contract and need to place a service call? Our toll-free national dispatch hot line is available day and night, 365 days a year, to support your most critical needs. Service calls can be placed by calling the help desk at (888) 677-4888.

Please be prepared to provide the following information:

  • Company Name
  • Equipment Serial Number
  • Symptom of the problem
NewWave will respond as follows:
  • Assist the customer if needed over the phone
  • Have a technician call within 1 hour of call placement with an Estimated Time of Arrival (ETA)
  • Arrive on site with a professional and timely solution
NewWave is with you start to finish.


Vendor Stores
Enter our vendor specific resource centers for the latest products and programs from these premier manufacturers.

  • Canon
  • Epson
  • FileFacets
  • Formatta
  • Fujitsu
  • Kodak Alaris
  • Kofax
  • Nexsan
  • Panasonic
  • Panini
  • Plustek
  • Become a Customer
    Why NewWave
    A thousand good reasons...
    our satisfied customers. Serving Resellers, Integrators and Service Bureaus since 1992, by distributing the finest products and programs the Imaging, Storage, and Duplication Marketplace have to offer.
    Become A Customer NewWave makes it as easy as 1 - 2 - 3
    Accessing Site Join over 900 other Value Added Resellers and thousands of end-users and gain access to the most comprehensive VAR Portal in the industry.