NewWaveTech.com
Warranty Advantage Program
Supported Products
In cooperation with a nationwide network of factory-trained technicians, we offer on-site
maintenance contracts on products from more than 100 manufactures.
- Scanners
- Storage
- Micrographics
- Reference Archive
- CD/DVD Duplication
Maintenance Programs
NewWave offers custom tailored warranty and maintenance programs
to meet the unique needs of your customers.
to meet the unique needs of your customers.
- On Site Maintenance
- Advanced Exchange
- Depot Repair
- Installation and Training
- Consumable Kits
Contract Management
NewWave has developed a series of web based tools to assist you in managing existing contracts and help
you simplify your attachment and renewal process.
- Web Based Contract Management
- Automated Renewal Process
- Renewal and Attachment Reporting
We've Got You Covered
NewWave’s Warranty Advantage Program provides our partners with a full array of service options for virtually every brand of imaging, duplication and network storage products. From coast to coast, we have the people, processes and technical infrastructure to support your customers and assist you in capturing the recurring revenue streams associated with selling maintenance.
Support
NewWave dedicated staff of trained service professionals are available to support your needs:
- Develop customized service programs
- Assist in attachment and renewal
- Dispatch service calls
- Manage escalation process
- Schedule PMs
- Product and service registrations
Help Desk support
National Dispatch Center
(888) 677-4888.
